Job Details

Customer Service - Domestic Air Freight / Temp to Hire

Gardena, CA

Dom-Air CSR


Main tasks & key responsibilities:

  • Creates/confirms transport order to ensure delivery of the shipment to the final customer
  • Performs booking and booking optimization according to internal guidelines as defined by Product
  • Checks responses from counterparts and finalizes validation of required documents
  • Follows-up shipment status; identifies incidents and ensures resolution of incidents
  • Supports Customer Service in the incident and exception management resolution
  • Maintains excellent relationships with customers


  • High School Diploma or equivalent
  • 1+ years experience in domestic freight forwarding preferred
  • Ability to work as a team High organizational skills
  • Excellent communication skills

Job Type: Full-time

Salary: $14.00 /hour


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